Terms and Conditions

Agreement between user and www.lolaandlesa.com

Welcome to www.lolaandlesa.com. The www.lolaandlesa.com website (the “Site”) is comprised of various web pages operated by LOLA AND LESA www.lolaandlesa.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.lolaandlesa.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.lolaandlesa.com is a E-commerce Site

LOLA AND LESA sale’s womens clothing, shoes, and accessories.

Privacy

Your use of www.lolaandlesa.com is subject to LOLA AND LESA  Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.lolaandlesa.com or sending emails to LOLA AND LESA constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that LOLA AND LESA is not responsible for third party access to your account that results from theft or misappropriation of your account. LOLA AND LESA and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

LOLA AND LESA does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.lolaandlesa.com only with permission of a parent or guardian.

Cancellation/Refund Policy

LOLA AND LESA  makes sales based on our excellent designs and proven reliability. We have a QC team to test that your ordered products are functioning correctly before they are packed and sent to you, so our product quality is guaranteed. However, you do need to carefully confirm your size before placing your order. A size measurement chart is availble on our size guide page. If you are not satisfied  with the items you received, it is easy for you to exchange or receive store credit only. Submit a ticket to contact us and a customer care repersentative will follow up and process your exchange within 24 hours of submission.

Easy Exchanges:

Love it but need a different size, color, or pattern? We are happy to exchange as long as that item’s still in stock.

Please send exchange to Fulfillment:

LOLA AND LESA

14130 Westheimer Rd, STE – C, Houston, TX 77077, United States

Eligibility Window:

To qualify for an exchange, items must be received back to our Fulfillment Center within 7 days of your original order delivered date.

Items not eligible for exchange:

Tights, jewelry, swimwear, Lingerie and Accessories (except shoes) are not allowed to be exchanged.

Packaging Requirements:

Items received should be unused, undamaged and in original package.

How to Make Your Return or Exchange:

Step 1: If you’re not satisfied with the products received, please contact our customer care first and submit ticket for further help.

Step 2: If you want to exchange, it’s easy! Just inform us of the item SKU and size which you want to exchange for. If you you do not find an item that suits your needs at this time please request a store credit.

Step 3: Pack it up. Place your item(s) (in unworn condition) and invoice in a securely sealed shipping package. (If you misplaced your invoice, simply go to My Account, click on your Order History, select the right order number, and print it out).

Step 4: Send it off. Affix your printed shipping label to your package (making sure there are no other shipping labels or barcodes on it). Jot down the tracking number so you can follow its journey.

Please allow 5 to 7 business days for package transit, plus an additional 1 to 5 business days for processing after receipt at our Fulfillment Center.

We will email you once we process your exchange or store credit.

Please note: If you choose to pay for your own shipping, we strongly encourage you to insure your package. Please be aware that we cannot take responsibility for any lost or damaged packages which are not shipped with our label.

If you still have any questions regarding exchange policy, please feel free to submit a ticket to contact us.

Links to third party sites/Third party services

www.lolaandlesa.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of LOLA AND LESA and LOLA AND LESA is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. LOLA AND LESA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by LOLA AND LESA of the site or any association with its operators.

Certain services made available via www.lolaandlesa.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.lolaandlesa.com domain, you hereby acknowledge and consent that LOLA AND LESA may share such information and data with any third party with whom LOLA AND LESA has a contractual relationship to provide the requested product, service or functionality on behalf of www.lolaandlesa.com users and customers.

No unlawful or prohibited use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use www.lolaandlesa.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to LOLA AND LESA that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of LOLA AND LESA or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. LOLA AND LESA content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of LOLA AND LESA and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of LOLA AND LESA or our licensors except as expressly authorized by these Terms.

Use of communication services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

LOLA AND LESA has no obligation to monitor the Communication Services. However, LOLA AND LESA reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. LOLA AND LESA reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

LOLA AND LESA reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in LOLA AND LESA sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. LOLA AND LESA does not control or endorse the content, messages or information found in any Communication Service and, therefore, LOLA AND LESA specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized LOLA AND LESA spokespersons, and their views do not necessarily reflect those of LOLA AND LESA.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to www.lolaandlesa.com or posted on any LOLA AND LESA web page

LOLA AND LESA does not claim ownership of the materials you provide to www.lolaandlesa.com (including feedback and suggestions) or post, upload, input or submit to any LOLA AND LESA Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting LOLA AND LESA, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. LOLA AND LESA is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in LOLA AND LESA sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

International Users

The Service is controlled, operated and administered by LOLA AND LESA from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the LOLA AND LESA Content accessed through www.lolaandlesa.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless LOLA AND LESA, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. LOLA AND LESA reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with LOLA AND LESA in asserting any available defenses.

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LOLA AND LESA AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

LOLA AND LESA AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LOLA AND LESA AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOLAANDLESA AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LOLAANDLESA OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/access restriction 

LOLA AND LESA reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and LOLA AND LESA as a result of this agreement or use of the Site. LOLA AND LESA performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of LOLA AND LESA right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by LOLA AND LESA with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and LOLA AND LESA with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and LOLA AND LESA with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

LOLA AND LESA reserves the right, in its sole discretion, to change the Terms under which www.lolaandlesa.com is offered. The most current version of the Terms will supersede all previous versions. LOLA AND LESA encourages you to periodically review the Terms to stay informed of our updates.

 

Contact Us

LOLA AND LESA welcomes your questions or comments regarding the Terms:

LOLA AND LESA

14130 Westheimer Rd STE – C

Katy, Texas 77077

Email Address:

customercare@lolaandlesa.com

Telephone number:

1(855)439-5652 Hey-Lola

Effective as of January 1, 2016